Unemployment Resources
HOT JOBS: TEXOMA EMPLOYERS ARE HIRING!
Go to www.workintexas.com to apply for jobs!
- Employers Hiring in Grayson County
- Employers Hiring in Cooke County
- Employer Hiring in Fannin County
Call your local Texoma Workforce Center if you need assistance in applying for these jobs.
Child care assistance is available for Frontline Essential Workers. Complete the Frontline Essential Worker application to see if you are eligible.
UNEMPLOYMENT INSURANCE QUESTIONS AND ANSWERS
UNEMPLOYMENT BENEFITS TUTORIALS:
- Creating User ID/Password and Re-setting-Retrieving User ID/Password: https://www.twc.texas.gov/files/jobseekers/create-user-id-password-twc.pdf
- Applying Online for Benefits Tutorial: https://www.twc.texas.gov/files/jobseekers/tutorial-apply-for-benefits-online-twc.pdf
- Requesting a UI Payment Tutorial: https://www.twc.texas.gov/files/jobseekers/request-benefit-payments-twc.pdf
File for Unemployment Online: File for UI at: ui.texasworkforce.org
- 24 hours a day, 7 days a week
- Remember your User ID and Password that you use when you file for benefits!
Unemployment Benefits Services: ui.texasworkforce.org
- Request a payment.
- Check claim status and payment history
- Update your address/bank account information
- Change payment options
Best time to access this system: evenings (10 pm – 6 am) or weekends
Unemployment Insurance call center (Tele-Center) hours – 7am-7pm 7 days a week
Call the Texas Workforce Commission’s (TWC) Unemployment Insurance Department for assistance only if you cannot file online: TWC’s Tele-Center Phone #: 1.800.939.6631
Automated Tele-Serve Claim System at: 800.558.8321 Monday: Friday 7 am – 6 pm.
Call to request payment for weeks of unemployment, get payment information on the status of your claim, get general information about unemployment benefits, and establish or change your PIN. General information is available anytime 24/7 through the Tele-Serve Claim System.
Employee UI Information and Resources:
- https://www.twc.texas.gov/jobseekers/unemployment-benefits
- Note that Texans will not be penalized for a delay due to call or user volume. Claims for individuals affected by COVID-19 are eligible will be backdated to the date you were laid off.
- Employee Help & Resources: Claimant Handout
- Resetting User ID and Password:
- ui.texasworkforce.org Click on Forgot Password? or Forgot User ID?
- Call UI at 1.800.939.6631, at times noted above based on your Area Code.
- Resetting your UI PIN: 800.558.8321, Option 4
- Note, you must provide personal information from your claim, such as
- Date of birth
- Texas driver license or ID number
- Telephone number
- Amount of your last benefit payment
- Part of your bank/credit union account number
- Note, you must provide personal information from your claim, such as
Employer Help & Resources: Employer Handout
Employers and Employees: If you are unable to file online or find the resource information you need through one of the above resources, please call one of our three Workforce Centers in Denison, Gainesville, or Bonham.
Please know that in an effort to protect our employers and customers, the Workforce Centers are closed to walk-in traffic. However, all staff are providing services via the telephone or e-mail. Please contact our staff – we are here to help!